Frequently asked questions

We mainly help Taiwanese brands enter Japan, Korea and Southeast Asia (Singapore, Malaysia, Thailand, Vietnam and more), and can assess other overseas markets depending on the product. Our services cover market assessment, certification, export customs and logistics, plus local KOL, advertising, social media, PR and sales promotion.

Yes. KOL partnerships, paid advertising, social media management, PR, inbound/outbound sales agency and certification/customs can each be commissioned separately or combined into one package. Tell us what you need via the Contact page.

Our products are sold through partner pharmacies, clinics and authorized online stores. You can also submit a purchase inquiry on any product page, or ask us for the nearest store via the Contact page.

Please buy from us or our partner channels. Genuine products carry a complete Chinese label with our company name and address. If in doubt, send us your purchase details and we will help verify.

Pharmacies, clinics, health stores and e-commerce sellers are welcome. Leave your company name, channel type and contact details via the Contact page, and our sales team will explain our partnership options.

Yes. We offer international ingredient sourcing, formulation advice, packaging design and contract manufacturing. Minimum order quantities and lead times depend on the product type, so please get in touch.

Our products are foods, not medicines. If you are taking medication, are pregnant or breastfeeding, or have a medical condition, please consult a physician or pharmacist first.

Within 7 days of receipt, keep the packaging, take photos, and contact the store where you purchased or contact us directly. We will help arrange a return or exchange.